Standard Service is China Post Ordinary Small Packet & China Post Registred Air Mail.
Order Value>$150 Free Shipping Via EMS,DHL.
Order Value>$7 Via China Post Registred Air Mail.
Order Value< $7 24 Countries Free Shipping Via China Post Ordinary Small Packet Plus.
Shipping To 48 States Of The U.S.A And Other Countries Is Totally Free, Usually It Takes 12-20 Business Days To Usa, It Will Be Considered As A First Class Mail Once Entered To States. To The Rest Of World We Will Use Post Office’S Registered Mail Service, The Tracking Number We Provided Can Be Traced In Your Country’S Post Office Website, And Usually It Will Take 20-30 Business Days.
The Delivery Time:
The Delivery Time May Vary Due To Public Holidays, Countries, And Customs Etc. Thanks For Your Understanding!
We Are Not Responsible For Custom Duty Occurred In Your Country, We Usually Mark Gifts And Under 10 Usd At The Custom Forms. If You Have Any Other Requests, Leave Us A Note When You Make An Order!
Discounts:
Any Purchases Above 150 Usd, We Will Upgrade To Express Shipping, Which Usually Goes 5-7 Business Days To Most Of The World, And Great Gift Will Be Included As Well!
Feedback:
Please Leave Us 5-Star On Feedback!
If You Are Considering To Give Us 4 Star Or Below, We Are Urge You To Write Us An Email Firstly Regarding The Problems. We Are Always Here To Solve Any Questions Occurring During The Transaction.
Positive Feedback Is Automatically Left To You After You Left Us A Positive Ones
Customer Service:
We Offer 100 % Satisfactions On Your Purchase. Money Back Was Guaranteed On All Our Items, In Case You Are Not Happy With It, Just Write Us A Message Or Email Us!100% Customer Satisfaction & Fastest Shipping & Excellent Quality Are Our Promise!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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