Attention, Please! we are international seller from China mainland. PLEASE BE PATIENT! We usually offer standard international airmail.It may make about 10 to 25 working days for delivery. But if your total amount exceed $299,we promise that we will send the goods to you by FEDEX IE. If you have any question or any special request, do please contact us. we will reply in 24 hours due to the time difference between us.
|
Carrier Name |
Estimated Time in Transit |
Tracking Service |
|
DHL |
About 3-5 days |
www.dhl.com |
|
UPS |
About 3-5 days |
www.ups.com |
|
EMS |
About 5-7 days |
www.ems.com |
|
China Post Air |
About 15-25 days |
www.intmail.183.com |
|
HKPOST |
About 15-20 days |
www.hongkongpost.com |
|
If you need any favorable price for fast shipping, welcome to contact us. |
||
NOTE: Buyer will be responsible for the taxes ,customs and any other charges during the shipping ! All items should be shipped to the aliexpress verified address.
TERMS OF SALE
If you are not happy with the item for any reason, it can be returned in the original condition within a week after the receipt. we will send you the full refund together with shipping cost as soon as we receive the item. But the buyer is supposed to pay for the return shipping.
FAQ
|
Questions |
Answers |
|
Do you combine orders? |
Yes, we can combine orders so that you only need to pay one time. Please contact us before you pay if you need that service. |
|
Do you offer drop shipping? |
Yes, we do. We will send to your client’s shipping address when place order |
|
Do you accept customized products? |
Yes, we do. Just need the pictures and samples. |
|
Do you ship internationally? |
Yes, we ship to worldwide |
FEEDBACK
Since your feedback is very important to our business development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It will just take you 1 minute. Thank you! 🙂 If you arenot satisfied with product and service,please kindly contact us before leaving any negotive and and neutralfeedback. We will try our best to satisfy you. Thank you! 🙂
ABOUT US
Our Factory is located in Yiwu, Zhejiang, known as “The Commodity Paradise for Shoppers”.
Currently,Adhering to the business philosophy of “customer first, forge ahead” and the principle of “customer first”, we provide our clients with quality services.
Superior Quality and Reasonable Pricing are our main advantages, making our products more competitive in international market.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of JuliaStylicious.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://styliciousstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
